Frequently Asked Questions
Everything you need to know about furnishing your dream home.
What are your delivery options and timeframes?
We offer both standard curbside delivery and premium White Glove delivery service. Most in-stock items are processed within 3-5 business days, with delivery times varying based on your location.
What is your return policy for furniture?
You can return most items within 30 days of delivery. Items must be in their original condition. Please note that a restocking fee may apply, and custom-ordered pieces are final sale.
Do you offer financing or payment plans?
Yes, we partner with several financing providers to offer flexible monthly payment options, including interest-free periods for qualified buyers to help you budget for your home upgrades.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.
Does Home Zone Furniture offer a warranty?
All our furniture comes with a standard 1-year manufacturer’s warranty against structural defects. We also offer extended protection plans that cover accidental stains, tears, and damage.
Can I request fabric or wood finish swatches?
Absolutely. You can request up to five complimentary swatches through our website to ensure the colors and textures perfectly match your home's existing decor before you buy.